🔐 PRIVACY POLICY

Effective Date: April 13, 2026 Last Updated: April 13, 2026

1. INTRODUCTION

Welcome to Team Wellness Hub (“Company,” “we,” “our,” or “us”).

We are committed to protecting your privacy and maintaining the confidentiality, integrity, and security of your information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information when you visit https://teamwellnesshub.com (the “Website”) and interact with our services.

Our services are designed to support employers, employees, and partners through a supplemental wellness and workforce optimization program.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

• Visitors to our Website

• Employers and business representatives

• Prospective and active partners/agents

• Individuals who interact with our marketing, communications, and services

This policy does not apply to third-party services we do not control.

3. INFORMATION WE COLLECT

A. Personal Information You Provide

We may collect:

• Full name

• Email address

• Phone number

• Company name and details

• Job title

• Number of employees

• Payroll-related estimates (non-sensitive summaries)

• Any information submitted via forms, chat, or communications

B. Sensitive Information

We do not intentionally collect Protected Health Information (PHI) unless explicitly required for program administration and handled through secure, compliant channels.

If PHI is ever collected:

• It will be handled in accordance with HIPAA (Health Insurance Portability and Accountability Act) where applicable

• It will only be processed through secure, authorized systems

C. Automatically Collected Information

We may collect:

• IP address

• Device identifiers

• Browser type and version

• Pages visited

• Time and date of visits

• Referring URLs

• Interaction data (clicks, scrolls, etc.)

D. Cookies & Tracking Technologies

We use:

• Cookies

• Pixels

• Analytics tools (e.g., Google Analytics)

• Advertising/retargeting technologies

These help us:

• Improve performance

• Personalize user experience

• Measure campaign effectiveness

You may disable cookies via browser settings.

4. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide requested information and services

• Schedule consultations and onboarding

• Deliver program-related communications

• Improve our Website and user experience

• Conduct analytics and performance tracking

• Send marketing communications (with opt-out)

• Support partner and referral tracking (including /IAC affiliate links)

• Ensure compliance with legal obligations

5. LEGAL BASIS FOR PROCESSING (IF APPLICABLE)

Where required (e.g., GDPR contexts), we rely on:

• Consent

• Legitimate business interests

• Contractual necessity

• Legal obligations

6. HOW WE SHARE INFORMATION

Where required (e.g., GDPR contexts), we rely on:

A. Service Providers

Including:

• CRM systems

• Email platforms

• Analytics providers

• Cloud hosting providers

• Payment processors

All providers are required to maintain confidentiality and security.

B. Business Partners

Including:

• Program administrators

• Employer onboarding partners

• Referral partners (e.g., InsuranceAgentCentral affiliates)

Only necessary information is shared.

C. Legal & Regulatory Authorities

We may disclose information:

• To comply with laws or regulations

• To respond to legal requests

• To protect rights, safety, or property

D. Business Transfers

In the event of:

• Merger

• Acquisition

• Asset sale

Information may be transferred as part of the transaction.

7. DATA SECURITY

We implement industry-standard safeguards aligned with SOC 2 security principles, including:

• Access controls and authentication

• Data encryption (in transit and at rest where applicable)

• Secure cloud infrastructure

• Monitoring and logging systems

• Vendor security assessments

While we strive to protect your information, no system is completely secure.

8. HIPAA COMPLIANCE (WHERE APPLICABLE)

Team Wellness Hub is committed to safeguarding sensitive data.

• We are not a healthcare provider, but may work with partners who are subject to HIPAA

• Any handling of Protected Health Information (PHI), if applicable, will be conducted in accordance with HIPAA requirements

• PHI will only be processed through secure, authorized systems and partners

9. DATA RETENTION

We retain information only as long as necessary to:

• Fulfill business purposes

• Resolve disputes

• Comply with legal obligations

• Enforce agreements

10. YOUR RIGHTS

Depending on jurisdiction, you may:

• Request access to your data

• Request correction or deletion

• Opt out of marketing communications

• Request restriction of processing

To exercise rights, contact: [email protected]

11. THIRD-PARTY LINKS

We are not responsible for privacy practices of external websites linked from our platform.

12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

13. INTERNATIONAL USERS

If accessing from outside the U.S., you consent to data transfer to the United States.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

15. CONTACT

Team Wellness Hub Email: [email protected] Website: https://teamwellnesshub.com

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© 2026 Team Wellness Hub. All rights reserved.

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